Returns & Exchanges
At DND Gel, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we accept returns on unused and unopened items within 30 days of delivery.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original, unopened packaging and were purchased directly from the DND Gel website within the last 30 days.
- 2.Initiate Request
Contact our customer support team with your order number and a brief explanation for the return to receive your Return Merchandise Authorization (RMA).
- 3.Package Your Items
Securely pack the unused gel polishes or supplies in their original box to prevent leaking or damage during transit back to our warehouse.
- 4.Ship and Track
Affix the provided shipping label to your package and drop it off at the designated carrier; your refund will be processed once the inspection is complete.